Frequently Asked Questions
YES, we are a professional shower manufacturer with over 17 years' experience for producing kinds of shower products especially shower head, shower set, shower hose, and other parts.
SURE, the new customer needs to pay the sample cost and the express charge after confirming our price, but all these charges will be deducted from our first formal order. Old customers can get the samples freely.
We have a strong and experienced Quality Team to control the quality by our efficient management and the test equipment with the experienced method.
YES, some of our goods helped our customers get the certifications of KTW ACS, EN112, EN1113 …
Usually, 20-40days, it always depends on your product quantity and the package. We will give you the exact delivery time when you get the quotation.
YES, we are so experienced in this industry that we are much familiar with all the related products, we will help you to delivery the goods together with our own goods as a favor
SURE, that's another advantage our factory own that we own a strong engineer team with more than 20 years experience, we can solve almost all the sanitary ware technology problem, if you have any hard requires, just tell us.
For Plastic products, usually 1 year; for Metal products, usually 5-10 years; for Brass faucet, we offer 10 years warranty.
- If total invoice <=USD3000 :100% payment before production ;
- if total invoice >USD3000: 30% payment as deposit,70% balance at a copy of BL;
- We also accept 100% LC at sight based on showing your company's business license, tax license, and bank contract.
- We take responsibility for our goods for as long as our business relationship, even if you have no business with us, we will take responsibility during the products guarantee times.
- We will offer the professional advice with the right products, the right package to help you expand your market